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Shipping Fees and Policies
Shipping fees are calculated based on multiple different criteria such as weight, size, insurance, destination, price and shipping method. To calculate your shipping fees, please add your items into your shopping cart:
1. Proceed to checkout and select your Shipping Method.
(It is possible that some items will require different shipping methods, even on the same order)
2. On the Checkout page, insert your zip code and you will be given your shipping fee prior to your order being placed.
On orders with more than one main item, you may be subject to additional shipping charges which you would be notified of prior to us billing your credit card.
For orders shipping to Alaska, Hawaii And Puerto Rico please select two day air or overnight delivery, as these orders cannot be shipped via ground delivery. For orders shipping to P.O. boxes and APO addresses, please select the U.S.P.S. standard or priority as these orders cannot be shipped via FedEx or UPS. If you do not select an appropriate shipping method, your order will be adjusted accordingly to the proper shipping method and rate. Oversized products such as Aircraft Kits, Engines, custom crated parts may be subject to additional shipping fees.
Recreational Mobility will always make every attempt possible to deliver product (s) ordered on time. Recreational Mobility is not responsible for any delays that may be caused by affiliated shipping carriers. Recreational Mobility bears no responsibility for delays as a result of: Weather, storms, Employee Strikes or any other complications caused on behalf of our affiliated shipping carriers. Please note that the selected shipping method is only guaranteed from the date of shipment.
Return Policy/Procedures
All returns are subject to a minimum restocking fee of 20% of the total transaction charge. Shipping fees are not refundable. Returns are processed in the order in which they are received. Return processing may take up to 7 business days from the time your return is received. If you have a return that needs to be handled in an expeditious manner please contact our customer service department and we will do our best to try and accommodate you. Returns that require a refund may take an additional 5-7 business days before a credit is applied to your charge card or PayPal account. All returns must include all merchandise or services sold under the same order number and invoice. Please understand these orders are often sold as a kit / packages and we can not resell those items independently. We will therefore not accept partial order returns, regardless of the reason for return, unless specifically authorized by us in writing.
Any item such as a Engine, Aircraft Kit, Aircraft / Airboat Propellor, cannot be returned. Make sure the item is what you want. If your not sure, please ask us, were here to help and this will help avoid any issues for either of us.
If you have any further questions regarding the content of these shipping and returns policies please contact us directly a sales@recreationalmobility.com. |