Customer Comments...

The following are comments received via our website, phone, email, and even found on Internet Newsgroups:

Thanks for your rapid response to my questions. You can always tell if a business is customer-oriented by how quickly they respond to customer questions. You passed the test with flying colors!

Jim Kuntz
Temple, TX

Thank you very much Jim, will be sending the other tubes back asap. Will send more customers your way I'm sure, your a great guy and treated me like I bought the company. Thanks.

James Davis
Fullerton, CA

"As mentioned in an earlier mail, you really provided an excellent service - and that is really what we need in South Africa. Too often when we purchase spares from Aircraft Spruce for example, it is not exactly what we wanted. I am convinced that I would not have purchased the same spinner if I bought is via Spruce - they sell the same make of spinner as well. (It fit perfectly - I am extremely very satisfied with it)"

Johan
South Africa

"Thanks. It's a pleasure doing business with you and you have great prices too!"

Mike Cobb
Missouri

"Hello:

I am an A&P, I live in Mexico and I discovered your site today thanks to Yahoo. Congratulations for such a good and professional work. Thank you. Shame on others that have been so long in this business and do not have even a decent site. Thank you again, and keep up the excellent work! Regards."

Enrique Sanchez
Mexico

"Thanks Jim. Thanks for the prompt support. That's why I've always liked dealing with you. Will keep you posted and see if Tim Bruno's new system quiets my background noise problem."

Jim Barone
Tampa Bay Trikes, Pegasus Dealer

"Without your help I would have had a heck of a time getting my Aventura aircraft in the air. Thanks to your help I have an amazing toy. I am very proud of the fact that I built it and that it actually flies! We took it to a controlled field south of here on Tuesday and got rave reviews from the tower. The 'Follow Me Girl' just loved it and I had to take a picture of her next to it and emailed it to her!"

Loren
Woodlands, TX

"A person's reputation is a most valuable thing. You've earned a good one. I like to help support the good guys. Blessings!"

John
Havre de Grace, MD

Thanks Jim,

"I found you on the web. Good service, I'll keep your page bookmarked. I have a Quicksilver XLII with a 503 engine. I'm in need of parts (and upgrades) at times."

Dean
Salem, Oregon

"I wanted to write you again and thank you for taking care of the muffler for me. Since I first e-mailed you last year about the instruments, I have been impressed with your professionalism and business accume and have felt intuitively that you were a man of your word and above reproach. I have been proven correct on several occasions.

I do not speak lightly when I say it has been a pleasure doing business with you. I peruse the various on-line catalogs looking for what I want but can assure you that when I find it I will buy it from you. I will support your industry in any way I can. If you need referrals, letters of recommendation, or any other form of assistance you have only to let me know and it will be done."

Rick
Pace, Fl

"I just wanted to thank you for the help you gave me almost 2 years back when I was hooking up a 447 on my miniMAX. You sent me an email to answer a question that I posted on the rec.ultralight bulletin board. Your directions saved the day and the plane is still flying!

I was just reading the ultralight bulletin board and came across your most recent comments, and they triggered my contacting you. If I were in the market for a plane I certainly would think about dealing with you. You are always helpful, seem ready to share your knowledge, and are of the highest integrity."

Thanks,
Jim Mason

"Never mind, we found our battery and intercom system from a huge selection of over 3,000 items at http://www.recreationalmobility.com. It was so nice to find these things easily and order them instantly. Wow! We'll have to keep this site in mind for future shopping. Thanks Recreational Mobility!"

Beth
Horton, Michigan

"Got the bolts today... Check's in the mail for the enclosed invoice, plus a couple of bucks to cover the postage you must have paid when you tried to send it before. Thanks for putting up with me and all my questions - you'd be surprised the number of businesses that won't bother."

Mike
Smithville, TN